Tindan Care Clinic LogoTINDAN Care Clinic

Privacy Policy

Last Updated: May 7, 2025

1. Introduction

Tindan Care Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Profile information (date of birth, gender, profile picture)
  • Health information (medical history, symptoms, medications)
  • Payment information (credit card details, billing address)

2.2 Usage Information

We may automatically collect certain information about your use of our Services, including:

  • Log data (IP address, browser type, pages visited, time spent)
  • Device information (device type, operating system, unique device identifiers)
  • Location information (with your consent)
  • Cookies and similar technologies

3. How We Use Your Information

We may use your information for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing and completing transactions
  • Sending administrative information, such as appointment reminders
  • Personalizing your experience with our Services
  • Communicating with you about products, services, and events
  • Responding to your comments, questions, and requests
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing fraud and security issues
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • With healthcare providers to facilitate medical services
  • With third-party service providers who perform services on our behalf
  • With your consent or at your direction
  • In connection with a business transfer (merger, acquisition, etc.)
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your information
  • Withdrawing your consent
  • Objecting to or restricting certain processing
  • Requesting portability of your information
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to protect your information when it is transferred internationally.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our Services after the changes have been posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@tindancareclinic.com.

For more information, please visit our website at www.tindancare.com.